Privacy Policy

At AISkincare, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Email address, name, and password when you create an account.
• Profile Information: Skin type, skin concerns, goals, and preferences you share.
• Photos: Facial images you upload for skin analysis.
• Usage Data: Information about how you use the app, including scan history and routine completion.
• Device Information: Device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and analyze your skin scans using our AI technology
• Generate personalized skincare recommendations and routines
• Track your skin progress over time
• Send you notifications about your routines and achievements
• Respond to your comments, questions, and customer service requests
• Improve our AI models and algorithms (using anonymized data only)

3. Photo Processing, AI Services, and Storage

When you choose to use our skin scanning feature, we collect your facial photos. We process and transmit these photos using industry-standard encryption.

Proprietary AI Service: To provide personalized skin insights, your photos are securely transmitted to our proprietary, internally-hosted AI service. Your data is processed entirely within our secure infrastructure. We do not transmit your facial photos to third-party public AI models (such as OpenAI or Google Cloud) for analysis. Your data is used exclusively by our internal systems to analyze your skin and return a personalized report, and is never used to train public or foundational models.

Storage: Photos are stored on our secure servers to allow you to track your skin progress over time. Your photos are never shared with third parties, advertisers, or data brokers. You can permanently delete your photos and scan history at any time from the app settings.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With secure vendors who help us provide and improve our services (e.g., cloud hosting and analytics).
• Legal Requirements: If required by law or to protect rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly agree to share information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Delete your account and associated data.
• Export: Download your data in a portable format.
• Opt-out: Unsubscribe from marketing communications.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. You can delete your account at any time, which will result in the immediate deletion of your personal data, except where we are required to retain it for legal purposes.

8. Children's Privacy

AISkincare is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: